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User Guide - OWR Printing Platform

Everything you need to know to use the platform

Getting Started

The OWR Printing Platform has two main sections:

Configurator (Order Creation)

Create new print orders - no login required!

Dashboard (Order Management)

View and manage all orders - requires login

📝 Creating a New Order

Step 1: Choose Product Type

Click one of the three tabs at the top:

  • Badges - ID cards, name badges, event passes
  • Labels - Stickers, product labels
  • Lanyards - Neck straps with clips

Step 2: Fill in Product Details

Each product type has different options:

Badges

  • Size (Standard sizes or custom)
  • Single or double-sided
  • Printing method (Digital, Screen, Full Color)
  • Slot type (Open/Closed), Detection (RFID, NFC, etc.)
  • Surface finish and stock type

Labels

  • Size and measurement units (mm or inches)
  • Single or double-sided
  • Printing method
  • Material (Vinyl, Paper, etc.)
  • Stock type

Lanyards

  • Print type (Dye-sub, Screen Print, Woven)
  • Clip count (Single or Double)
  • Clip type (Trigger or Crocodile)
  • Size (10mm, 15mm, 20mm, 25mm)
  • Safety breakaway (Yes/No)

Step 3: Add Order Information

  • Job Number: Your reference (e.g., BAD-1234)
  • Quantity: How many items you need
  • Delivery Date: When you need them (required)
  • In-Hand Date: When you need them delivered (optional)
  • Notes: Any special instructions

Step 4: Upload Files (Optional)

Attach artwork, specifications, or reference files:

  • Click "Upload PDF" or drag and drop
  • Supported: PDF, images, documents
  • Multiple files allowed

Step 5: Submit Order

Review the order summary on the right, then click "Submit Order". You'll see a success message with your order number (PO-XXXX).

💡 Tip: Your order is automatically sent to IntelliEvent and saved in the system. No need to enter it anywhere else!

📊 Managing Orders (Dashboard)

Note: You need to be logged in to access the Dashboard. Only staff members have access.

Filtering & Searching

  • Status Tabs: Click "All", "Pending", "Progress", or "Done" to filter orders
  • Search Bar: Type order number, job number, or keywords to find specific orders
  • Type Filter: Filter by product type (Badges, Labels, Lanyards)
  • Priority Toggle: Show only urgent deliveries (within 7 days)

📋 View Modes

Table View

See all orders in a spreadsheet-like format. Great for reviewing details and dates.

Pipeline View

Kanban-style board showing orders in different production stages. Drag and drop orders between columns to update their status.

🔍 Order Actions

View Details

Click the eye icon to see full order information

Edit Order

Click the pencil icon to modify order details

Delete Order

Click the trash icon to remove an order (admin only)

🏭 Production Pipeline Stages

Orders Received - New orders waiting to be processed
Artwork Sent - Designs sent to customer for approval
Artwork Approved - Ready to start production
QC Pre-Production - Quality check before printing
In Production - Currently being manufactured
Final QC & Packing - Quality check and packaging
Ready for Pickup - Completed and ready to ship

🏷️ Order Status Labels

Pending

Order received, waiting to start production

Progress

Currently being worked on

Done

Completed and delivered

Overdue

Delivery date has passed

💡 Tips & Best Practices

  • Always set a delivery date - It's required and helps with planning
  • Upload artwork files - Speeds up production and reduces errors
  • Be specific in notes - Mention colors, finishes, special requirements
  • Check the dashboard regularly - Stay updated on order progress
  • Use job numbers consistently - Makes it easier to track related orders
  • Update production status - Keep the pipeline current for accurate tracking